Privacy policy

PRIVACY POLICY

Effective Date: 16/6/25

At Hygienic Valve, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

Hygienic Valve is a trading division of Actuation Valve & Control Ltd, a company registered in the United Kingdom. This policy applies to all data collected via hygienicvalve.com and through any communications with our team.

1. Information We Collect

We may collect the following types of personal data:

  • Name, company name, and job title

  • Contact information including email address and telephone number

  • Shipping and billing addresses

  • IP address, browser type, and other technical data through website analytics

  • Enquiry details and order history

We only collect data that is necessary to provide our services, respond to enquiries, or process orders.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Process and deliver orders

  • Manage our customer records and communication

  • Improve our website and user experience

  • Send relevant updates or marketing emails (only with your consent)

Your information is never sold or shared with third parties for marketing purposes.

3. Data Storage and Security

Your personal data is securely stored on protected servers. We take appropriate technical and organisational measures to safeguard your data and prevent unauthorised access, loss, or disclosure.

4. Cookies

Our website uses cookies to enhance user experience and track website performance. You can control your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate data

  • Request the deletion of your personal information

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us.

6. Third-Party Services

We may use trusted third-party services (such as payment processors or couriers) to facilitate orders. These providers only have access to data necessary to perform their function and are obligated to keep your information secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hygienic Valve
A Trading Division of Actuation Valve & Control Ltd

SALES@ACTUATIONVALVE.COM

0151 547 1221